Last updated: September 22, 2026
At Studio Madiba, we take the utmost care in packing and shipping your order. Because art and frames are fragile, we ensure that your carefully selected wall decor arrives at your home in perfect condition.
Here you will find all the information about our shipping options, delivery times, and rates.
Shipping costs
We maintain clear and fair shipping costs:
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Netherlands:
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Standard shipping (posters in a tube): €6.95
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Shipping including frames or larger sizes: €8.95
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Free shipping within the Netherlands for orders from €100.
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Belgium:
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Shipping costs: €9.95
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Free shipping to Belgium for orders from €150.
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Delivery time and processing
Every order is lovingly prepared. The total delivery time depends on the type of product:
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Standard prints and posters: Shipped within 1 to 5 business days.
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Framed artworks: Because these are framed to order and by hand and must be packed extra securely, the delivery time is 3 to 7 business days.
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Personalized portraits (Custom-made): After approval of your digital proof, the production time and shipping usually take 5 to 10 business days.
As soon as your package leaves our warehouse, you will receive a shipping confirmation by email including a Track & Trace code so you can follow the shipment.
How are the products packed?
We want to reduce damage during transport to an absolute minimum:
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Loose posters and prints are rolled up in an extra sturdy, thick cardboard shipping tube or packed flat in sturdy cardboard, so they cannot crease.
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Framed prints are protected with corner protectors and securely packed in bubble wrap and double-walled corrugated cardboard to prevent breakage of the glass/acrylic and the frame.
Not home during delivery?
Our parcel couriers deliver the package to the specified delivery address. Are you not home? Then the package will, if possible, be delivered to your neighbors or dropped off at the nearest parcel point. You will receive a message about this from the carrier.
Damage upon delivery or missing items
Check your package immediately upon receipt.
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If the shipping packaging is seriously damaged and the product is broken as a result? Then take photos immediately of the box and the damaged product before you unpack/throw it away.
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Report the damage to our customer service within 48 hours of receipt via info@studiomadiba.nl. We will then ensure that an undamaged copy is sent out as quickly as possible.
Questions about your shipment?
Do you have questions about the status of your package or would you like to have an order delivered to another country? Feel free to contact us via info@studiomadiba.nl.