This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.studiomadiba.nl (the "Site").
1. What personal data we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, while you visit the Site, we collect information about the specific web pages or products you view and how you interact with the Site. We call this automatically collected information "Device Information".
We also collect information from you when you make or attempt to make a purchase through the Site. This includes your name, billing address, shipping address, payment information (including credit card numbers and details via iDEAL, Bancontact, Klarna or PayPal), email address and phone number. We call this information "Order Information".
When we refer to "Personal Information" in this privacy policy, we mean both Device Information and Order Information.
2. How do we use your personal data?
We primarily use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations). In addition, we use this Order Information to:
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Communicate with you about your order
Screen orders for potential risks or fraud.
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Instruct our production partners (print-on-demand) to produce and ship your order.
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Send you (if you have agreed to this) information or advertisements about our products.
We use the Device Information we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse the Site and assessing the success of our marketing campaigns).
3. Sharing your data with third parties
We share your Personal Information with third parties only to help us use your information, as described above. We never sell your data.
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Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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Production and shipping partners: Because we work with high-quality external print studios, we share your name and delivery address with our print and shipping partners so they can produce and deliver your artwork.
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Payment providers: Your payments are processed securely via Shopify Payments or third-party providers of your choice (such as Klarna or PayPal). These parties process your data in accordance with their own strict privacy policies.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise to protect our rights.
4. Data retention
When you place an order through the Site, we keep your Order Information for our records for as long as required by law (for example, the Dutch Tax and Customs Administration requires basic accounting records to be retained for 7 years).
5. Your rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you (right of access) and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, you can contact us using the contact details below.
We also note that we process your data to fulfill contracts we have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests as described above.
6. Cookies
The Site uses cookies to improve the user experience. Cookies are small text files placed on your device. We use functional cookies (needed to operate the shopping cart and checkout) and analytical cookies (to understand how the Site is used). You can disable the use of cookies in your browser settings, although this may prevent certain features of our online store from working optimally.
7. Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.